You’re invited to “Understanding Serious Incident Investigations”, an informative session hosted by RCM’s sister organization, LRA Consultants.
WHEN:
Date: Monday, September 22, 2025
Time: 4:30 PM
Platform: Zoom
This workshop is designed for people receiving supports, their families, and other key decision-makers in their lives.
Serious Incident Investigations can be confusing and, at times, disruptive—leading to unexpected staff changes, service interruptions, and difficult conversations with unfamiliar people. This workshop will help demystify the process and empower attendees with knowledge and confidence.
We’ll explore key questions, including:
• What qualifies as an incident?
• What does the investigation process involve?
• How can I identify an incident when it happens?
• What are my rights and responsibilities during an investigation?
Whether you’re directly impacted or supporting someone who is, this session will offer valuable insights and practical information.
We look forward to seeing you there!
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