Gone on a trip lately? I did—last week. That’s when I realized that the travel industry is in what you might call the mullet stage of their accessibility makeover. That’s right—stuck in the 80s. Transportation in general—airlines, buses, subway systems, ride shares and railways—seem to need the most work. On the positive side, large attractions and destinations that serve families, as well as hotels that cater to big businesses, seem to be the pacesetters. How have they gotten ahead while other venues lag so far behind? Mostly by making simple changes.
Equipping staff with a new set of skills, for example, autism training, is playing a big role. Technology upgrades are also important. Many conference and performance centers are now making it standard for meeting rooms to be equipped with a screen for captions and wired with a hearing loop. This helps people who use hearing aids to listen to lectures and performances with greater clarity.
To read more on this story, click here: People With Disabilities Want To Help Make Over The Travel Industry
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